- The terms and conditions apply to all Future Technology Centre services (the “Service”). You must read and understand this agreement (the “Agreement”) before using the service in whole or in part. In this agreement, “We” or “Us” or “Future Technology Centre” relates to Future Technology Centre (FTC) Pty Ltd or their agents and “You” or “Customer” relates to the person, person(s) or organisation receiving the Service. Also, acknowledge that these terms and conditions may vary from time to time. Please check back these conditions regularly, as use of this service constitues your acceptance of these terms and conditions.
- You acknowledge that although we will take all reasonable steps to make sure you receive the voice service within the local calling areas, the voice service is not free from faults or interruptions. Certain factors, such as network congestion, maintenance, technical capabilities, geographic factors, obstructions or interference may mean you will not receive the voice service at certain times.
- When using this service, you will ensure that you and others comply at all times with all laws and obligations, regulations, codes or determinations or any other requirements of any government or statutory authority, including licence conditions, applicable to the services and their use. Failure to comply with any licence, permit or authorisation relating to the connection of equipment to the Service Delivery Point or use of the services may result in immediate termination of the agreement. In addition, you must not transmit, distribute or otherwise publish on the service any libellous, defamatory, abusive material or material that could give rise to civil or criminal proceedings. If this occurs, the Future Technology Centre will not be held liable for any charges incurred by these proceedings.
- The contents, including, but not limited to text, photographs, graphics, video and audio content is protected by copyright as a collective work or compilation under the copyright laws of Australia and other countries, and owned or controlled by Future Technology Centre, their affiliates or the party credited as the provider of the content. All individual articles, content and other elements comprising the content are also copyrighted works. You must abide by all additional copyright notices or restrictions contained in the Service. You may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works, transmit, or in any way exploit any part of the Service. Without limiting the generality of the foregoing, the Future Technology Centre service may not be resold or otherwise resupplied by any account holder to any other person or entity without Future Technology Centre’s prior written consent.
Fees and charges applicable to your service will commence from the date of activation of your Future Technology Centre account. For post-paid customers, we will email an invoice monthly, and you must pay these fees and charges by the invoice due date. All fees and charges will be billed to your nominated credit/charge card. If you cancel your credit/charge card authority, or if you do not pay your invoice by the invoice due date, Future Technology Centre will charge a fifteen dollar late fee. Charges for archive or hardcopy invoices may apply. Future Technology Centre can decide that you have a credit limit. If so, we will tell you what that credit limit is. If you exceed the credit limit, we may suspend the service until you pay all call charges owing on your account. Finally, we may ask you to pay a deposit for some or all of the service charges in advance, in order to receive or continue receiving your service. You are still required to pay us your monthly charges by the invoice due date.
Domestic Calling Rates are as per the service schedule for your calling plan as advertised on our current plans page. If your plan is no longer advertised, you can request the calling rates again by email. International Calling Rates are listed on our website and are subject to change without notice, although they are generally updated on the last day of each month for the following month. International rates fluctuate regularly due to many market factors, and you agree to pay the rates listed at the time of your call
- If you have authorised payments by credit card, debit authority or other similar methods, then payments shall be drawn against your authority when due without further notice to you unless you terminate the payment method by 14 days written notice to Future Technology Centre. Disconnection to the Service will occur in the event that your authorized payment method is refused or dishonoured by your nominated financial institution.
- Your term begins when your account is activated and continues for the period of time until you request an account cancellation in writing. Should your details change at any time, you must notify us immediately. If you wish to discontinue your service, you must give us notice in writing by emailing us to request a disconnection and cancellation. The service will be disconnected and cancelled within 7 days of receipt. Future Technology Centre may suspend, restrict or disconnect the service under varying circumstances. A final invoice will be issued after disconnection and you must pay all fees and charges you incurred using the service, up to the date of the cancellation request.
- Future Technology Centre may provide Customers and Resellers with access to the Future Technology Centre billing (or “reseller”) software. This software may provide figures detailing total call costs and individual call details. Where the software is provided, it is provided as a guide only and records should be kept by the Customer to check that the total provided is correct. The software should serve only as a tool for verifying the Customers own records.
- All customers are assigned a unique Future Technology Centre identification username and password. The customer should keep confidential all passwords the customer is given in connection with the service. The customer acknowledges that Future Technology Centre will disclose any information in connection with the customers’ accounts to any person who correctly quotes the customers password.
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